Privacy policy

Tidewell Coffee Ltd processes personal data only to fulfil orders and provide customer service, in line with UK GDPR.

What we collect

Name, email, delivery address and phone number you provide at checkout, plus order history. Payments are handled by our payment provider; we never see full card details.

How we use it

To process and deliver orders, manage subscriptions and reply to enquiries. With your consent we may send occasional emails about new coffees; you can unsubscribe at any time.

Sharing

We share only what is needed with our courier (Royal Mail) and payment provider. We do not sell your data.

Your rights

You can ask to see, correct or delete your data by emailing hello@tidewellcoffee.co.uk. We keep order records as required by UK tax law, then delete them.